Privacy Policy
Effective Date: June 1, 2026
Welcome to Dahasa Cakes. Dahasa Cakes is operated by Dahasa Foods Ltd. (“Dahasa Cakes”, “we”, “our”, or “us”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, place orders, contact us, or use any of our services.
By using our website and services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
Personal Information
Information you voluntarily provide, including:
- Full name
- Email address
- Phone number
- Delivery address
- Billing address
- Recipient information (for gift orders)
- Messages, cake inscriptions, and customization requests
Order Information
When you place an order, we may collect:
- Product selections
- Order history
- Delivery instructions
- Payment status
- Transaction details
Technical Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Referring website
- Date and time of access
Cookies and Similar Technologies
We may use cookies and similar technologies to:
- Improve website performance
- Remember your preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings, though some website features may not function properly.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Deliver products and services
- Communicate regarding orders
- Provide customer support
- Respond to inquiries
- Send order confirmations and updates
- Improve our website and services
- Detect and prevent fraud or abuse
- Comply with legal obligations
- Send promotional communications where permitted by law
3. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- Performance of a contract (such as fulfilling an order)
- Compliance with legal obligations
- Our legitimate business interests, including service improvement and fraud prevention
4. Payment Information
Payments may be processed through secure third-party payment providers.
Dahasa Cakes does not store full debit card, credit card, or banking credentials on its servers unless specifically required and secured in accordance with applicable standards.
Payment providers may collect and process your payment information under their own privacy policies.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers
Third-party providers who assist with:
- Payment processing
- Website hosting
- Email services
- Order management
- Analytics
- Delivery and logistics
Legal Authorities
Where required by law, regulation, court order, or governmental request.
Business Transfers
In connection with a merger, acquisition, restructuring, sale of assets, or similar business transaction.
6. Data Security
We implement reasonable administrative, technical, and organizational safeguards to protect your personal information from:
- Unauthorized access
- Alteration
- Disclosure
- Loss
- Misuse
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill orders
- Provide services
- Resolve disputes
- Meet legal, tax, accounting, and regulatory obligations
When information is no longer required, we will securely delete or anonymize it where reasonably practicable.
8. Marketing Communications
We may send promotional emails, SMS messages, or other marketing communications regarding:
- New products
- Special offers
- Seasonal promotions
- Company updates
You may opt out at any time by:
- Clicking the unsubscribe link in emails
- Following SMS opt-out instructions
- Contacting us directly
9. Children’s Privacy
Our website and services are not directed toward children under the age of 13.
We do not knowingly collect personal information from children. If we become aware that information has been collected from a child without appropriate consent, we will take reasonable steps to remove it.
10. Your Privacy Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal data
To exercise these rights, please contact us using the details provided below.
11. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of those third-party websites. We encourage users to review their privacy policies before providing personal information.
12. International Data Transfers
Your information may be processed or stored in countries outside Nigeria where our service providers operate.
Where such transfers occur, we will take reasonable steps to ensure appropriate safeguards are in place to protect your information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised effective date. Continued use of our website after changes become effective constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Dahasa Foods Ltd.
Dahasa Cakes
Website: www.dahasacakes.com
Email: hello@dahasacakes.com
